Shipping policy

1. Processing Time:
• We strive to process and ship orders as quickly as possible. Please allow 2-4 business days for order processing before shipment. This time may vary during peak seasons or for custom-made products.

2. Shipping Methods:
• We offer several shipping options to accommodate your needs. The available methods and associated costs will be displayed at the checkout page.
• Please note that the estimated delivery time provided by the shipping carrier is an approximation and may vary depending on your location.

3. Shipment Confirmation and Tracking:
• Once your order is shipped, you will receive a shipment confirmation email containing tracking information. This allows you to track the progress of your package.

4. Shipping Destinations:
• We currently offer shipping within the United States. If your location is not included in the available shipping destinations, please contact us for further assistance.

5. Shipping Costs and Taxes:
• Shipping costs are calculated based on the weight, size, and destination of your order. The applicable shipping charges will be displayed at the checkout.
• Please note that international orders may be subject to customs duties, taxes, or other import fees imposed by the destination country. Any additional charges are the responsibility of the recipient.

6. Damaged or Lost Shipments:
• We take great care in packaging and ensuring the safe delivery of your order. However, in the event that your package arrives damaged or is lost in transit, please contact us immediately (within 7 days of receiving the product for damaged product). We will work together with the shipping carrier to resolve the issue.

7. Address Accuracy:
• It is your responsibility to provide accurate shipping information. Please double-check the shipping address before completing your purchase. We are not responsible for any delays or additional costs due to incorrect or incomplete addresses provided by the customer. If an item is returned, you are responsible to cover the reshipment fees.

8. Order Modifications or Cancellations:
• Once an order has been placed, modifications or cancellations may not be possible. If you need to make any changes, please contact us as soon as possible, and we will do our best to accommodate your request.

9. Returns and Exchanges:
• For information on returns, exchanges, and our refund policy, please refer to our separate Returns & Refunds Policy.