Refund policy

We appreciate your understanding that we have a strict no refund policy in place. We are committed to providing high-quality hand made products and services, and all sales are considered final. If your item is damaged, you must notify us within 7 days via email with pictures and we can work with you to figure out the next best option. If you have any other concerns or issues with your purchase, please reach out to our customer support team contact@byjania.com , and we will gladly assist you and try our best to ensure your satisfaction. Thank you for your understanding and support.